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Frequently Asked Questions

Code of Conduct

Charleston Beerfest

Palmetto Community Care and Charleston Beerfest  are dedicated to providing a harassment-free festival experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race or religion. We do not tolerate harassment of festival participants in any form. All communication should be appropriate and inclusive for all audiences including people of diverse backgrounds, sexual orientations and cultures. Sexual language and imagery is not appropriate.

Be kind. Do not insult or defame participants. Harassment in any form, sexist, racist, or exclusionary jokes are not condoned.

All festival participants are expected to conduct themselves with integrity, courtesy and respect for others. This applies to all attendees, exhibitors, speakers, sponsors, vendors, volunteers and staff.

Participants violating these rules may be asked to leave at the sole discretion of Charleston Beerfest. Thanks for helping to make this a welcoming event for all!

#NotMe: How to Report

  1. Scan the QR code to download the free #NotMe app.

  2. Create an account and log in

  3. At the Link Organization prompt, enter the PIN BEER

WHAT IS ALLOWED AT CHARLESTON BEER FEST?

Chairs, blankets, small-handled bags to carry blankets (subject to search), sunscreen, bug spray, personal umbrellas.

WHAT IS NOT ALLOWED?

Anyone under 21 years of age, pets, coolers, large bags or backpacks (all bags are subject to search), outside food or beverage, illicit or illegal substances, weapons, large pop-up tents.

can i leave the festival and return later?

There is no re-entry allowed for Charleston Beer Fest. No Exceptions. 

WHERE DO I PARK?

For your convenience, we have made parking free for everyone this year. As you near the park you will be directed by parking staff on where to park. There will be no in-park parking, so prepare to walk a few blocks. We will have handicap parking available - just ask for parking attendants to direct you upon arrival for accessible parking.

can i bike to the event?

Absolutely! We encourage this green choice and we will have Bike Valet provided by Second Chance Bikes on site to watch your two-wheeled, carbon busting alternative! Cheers to making a green choice!

I have an issue with my tickets. What do I Do?

You received your tickets via an email from TIXR. In that email, click the “download” link and then print the PDF of your tickets. If you have any issues with missing or lost tickets, please contact TIXR directly.

how do beer tickets work?

When you check-in, you’ll receive a mug and beer tasting tickets (10 for General Admission and 20 for VIP). You may purchase additional tickets for $1 each. 

Samples (approximately a 3 oz pour): 1 Beer Ticket

Mugs (14 oz pour): 5 Beer Tickets

Beer tickets are non-refundable.

i have a designated driver ticket but the rest of my group is vip - how does this work?

First - thank you for being a Designated Driver. We want all of our attendees to be safe and responsible. If you are with a group of VIP ticket holders, you will be able to enter with them starting at 12:00 PM and you will be allowed into the VIP Retreat. Please ensure you that have your special VIP DD wrist band on at all times. Our team has been instructed NOT to pour alcohol for anyone wearing this special wristband.

how do i volunteer?

We couldn't put on this festival without all of our amazing volunteers! To sign-up, 

what is the festival weather policy?

Charleston Beer Fest is a rain or shine event. The festival will go on even with rain, unless weather conditions are unsafe for attendees. 

can i get a refund on my tickets?

Tickets are non-refundable. If there are extenuating circumstances, the leadership team may make a rare exception, but as a rule, tickets are non-refundable.

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